Overview

You will have been redirected to the Amazon store in your region during your product purchase. You are protected by Amazon’s returns policies in that region.

How to find further information about returning your item

Firstly make sure that you are logged in to your Amazon account, either via your device browser or app.

You will have received an order confirmation email from Amazon at the time of purchase, in this email you will find a “View order details” button under the order number, click this which will take you to your “Order Details” page on the Amazon website.

On this page you will see a button or link titled “Return or replace items” or similar (according to any language translations).

Follow the instructions there to manage your product return, You will find associated information regarding the Amazon returns policies and procedures there.

Please read the full comprehensive guide to Amazon returns by clicking the “Returns & Replacements” link in the footer area of the Amazon website.

For example the returns information page for Amazon.com is found here.